Terms & Conditions

Wilson Brothers (Wilson Brothers VAT registration number: 176863812 Registered office:  Wilson Brothers, Ingram Farm, Ingram, Alnwick, NE66 4LT. Great Britain. referred to as trading name “Ingram Valley” from henceforth) terms & conditions of use of access of https://ingramvalley.co.uk.

  1. TERMS
    1. By accessing the website at https://ingramvalley.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
    1. “Buyer” means the individual or organisation who buys or agrees to buy the Goods and/or Services from the Supplier;
    2. “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
    3. “Contract” means the contract between the Supplier and the Buyer for the sale and purchase of Goods and/or Services incorporating these Terms and Conditions;
    4. “Goods” means the articles that the Buyer agrees to buy from the Supplier;
    5. “Services” means the services that the Buyer agrees to buy from the Supplier;
    6. “Supplier” means Ingram Valley that owns and operates www.IngramValley.co.uk
    7. “Terms and Conditions” means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Supplier;
    8. “Website” means www.Ingramvalley.co.uk
      1. 3.1.1.Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
      2. 3.1.2.These Terms and Conditions shall apply to all contracts for the sale of Goods and/or Services by the Supplier to the Buyer and shall prevail over any other documentation or communication from the Buyer.
      3. 3.1.3.Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.
      4. 3.1.4.Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.
      5. 3.1.5.Any special conditions applying to the provision of the Services are set out in the Schedule to this agreement.
      6. 3.1.6.Any complaints should be addressed to the Supplier stated in clause 1.6.
    1. 3.2.1.All orders for Goods and/or Services shall be deemed to be an offer by the Buyer to purchase Goods and/or Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.
    2. 3.2.2.Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 28 days.
    3. 3.2.3.Promotional and discount codes are to be used only once where applicable and may not be combined with any other offers. Should an offer code be used more than once, or is deemed by the Supplier to abuse the fair usage policy then the Supplier can withdraw, withhold or cancel the promotional code at any time.
    1. 3.3.1.The price of the Goods and/or Services shall be that stipulated on the Website. The price is inclusive of VAT. The shown price excludes delivery charges.
    2. 3.3.2.The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.
    3. 3.3.3.After the order is received the Supplier shall confirm by email the details of the order.
    4. 3.3.4.Payment of the price plus VAT and delivery charges, if applicable, must be made at the point of ordering.
    5. 3.3.5.Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of any Service or further deliveries of Goods until payment has been received.
    1. 3.4.1.The Supplier shall perform the Services with reasonable skill and care. However, where applicable, the Supplier does not guarantee that the Services will be uninterrupted, or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible. 
    1. 3.5.1.The Supplier reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
    2. 3.5.2.The Supplier reserves the right to withdraw any Goods and/or Services from the Website at any time.
    3. 3.5.3.The Supplier reserves the right to withdraw or suspend any promotional or offer code at any time.
    4. 3.5.4.The Supplier shall not be liable to anyone for withdrawing any Goods and/or Services from the Website or for refusing to process an order.
    1. 3.6.1.Where Goods and/or Services may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods and/or Services.
    2. 3.6.2.If the Supplier discovers that the Buyer is not legally entitled to order certain Goods and/or Services, the Supplier shall be entitled to cancel the order immediately, without notice.
    1. 3.7.1.Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date or receive a full refund.
    2. 3.7.2.The Supplier shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Supplier shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
    3. 3.7.3.Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
    4. 3.7.4.Risk in the Goods shall pass to the Buyer upon delivery of the Goods, or where the Buyer fails to take delivery at the agreed time, at the time delivery was attempted.
    5. 3.7.5.Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.
    6. 3.7.6.If the customer refuses a delivery for whatever reason, the parcel is automatically returned to the Supplier and a return delivery charge is applied to the Buyer.
    7. 3.7.7.Our couriers have permission to leave a package in a place they deem safe if the package cannot be signed for and if no other delivery instructions have been given by the Buyer. This however is down to individual driver discretion and cannot be guaranteed.
    1. 3.8.1.The Buyer may cancel any order for Goods for any reason up to the point of one day before dispatch and any payments made by the Buyer shall be refunded in full within 28 days. The Buyer may cancel any Contract for Services at any time before seven working days has passed from the day after the Contract was made and any payments made by the Buyer shall be refunded in full within 28 days. If, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.
    2. 3.8.2.Where a claim of defect or damage is made, the Goods may have to be returned by the Buyer to the Supplier within the best before date or use by date on the product. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective and/or need to be returned.
    3. 3.8.3.Goods to be returned must clearly show the order number obtained from the Supplier on the package.
    1. 3.9.1.Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Supplier the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and/or Services and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
    2. 3.9.2.Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury resulting from the negligence of the Supplier or that of the Supplier’s agents or employees.
  2. 3.10. WAIVER
    1. 3.10.1.No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
    1. 3.11.1.The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Supplier shall be entitled to a reasonable extension of its obligations.
  1. 3.12. SEVERANCE
    1. 3.12.1.If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
    1. 3.13.1.The Supplier shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.
    1. Use License
      1. 4.1.1.Permission is granted to temporarily download one copy of the materials (information or software) on Ingram Valley GB’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
        1. or copy the materials;
        2. the materials for any commercial purpose, or for any public display (commercial or non-commercial);
        3. to decompile or reverse engineer any software contained on Ingram Valley GB’s website;
        4. any copyright or other proprietary notations from the materials; or
        5. the materials to another person or “mirror” the materials on any other server.
        6. license shall automatically terminate if you violate any of these restrictions and may be terminated by Ingram Valley at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
  1. Disclaimer
    1. 4.2.1.Your access to and use of the website is at your own risk. The website is provided on an ‘as-is’ basis. Ingram Valley makes no warranties, representations or undertakings about any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content).
  1. 4.2.2.Ingram Valley shall not be liable for damages, losses (whether direct, indirect or consequential), expenses, liabilities, loss of profits or costs resulting from the use of, access to, or reliance upon the information given by its employees, agents or subcontractors in relation to, contained in or available through, its website.
  1. 4.2.3.Ingram Valley does not endorse or approve the content of any third party site, nor will Ingram Valley have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any third party site infringes any law or the rights of any person or is obscene, defamatory or scandalous).
  1. 4.2.4.Ingram Valley does not warrant that functions, materials and information available on this website (and/or linked to this website) will be uninterrupted or error free, that defects will be corrected, or that this website or its server are free of viruses or bugs and other items of a destructive nature. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy particular requirements for the accuracy and security of the data input and output.
  1. Accuracy of materials
    1. 4.3.1.The materials appearing on Ingram Valley’s website could include technical, typographical, or photographic errors. Ingram Valley does not warrant that any of the materials on its website are accurate, complete or current. Ingram Valley may make changes to the materials contained on its website at any time without notice. However, Ingram Valley does not make any commitment to update the materials.
  1. Material 
    1. 4.4.1.Ingram Valley reserves Copyright or Trademarks of photographs, prints and logos provided in this Website and otherwise as produced. Any infringement, whether by the replication of photographs or the repetition and/or plagiarism of print, will not be tolerated and Ingram Valley reserve the right to raise legal proceedings to protect its commercial interests.
    2. 4.4.2.Any third-party photos, prints or logos used have been done so with consent and follows the same reservations at Our own material.